The idea with this pyramid is that the basic needs are at the bottom of the table and so they need to be met before progressing up the list. So for example, when buying a car the 'safety' section would usually be considered first for example; cost, how safe the car is going to be. Once this is sorted you can start to think about maybe the style and make (esteem/self actualisation).
So, in design it can often be more important to work out what it is that the customer wants from a product/ design and who they are as opposed to fully focusing on making the design look the best. A piece of furniture may be the most stunning piece of design you have seen but it may be too expensive, not the right size or too uncomfortable to even consider buying.
Read more at http://designshack.net/articles/business-articles/design-meets-psychology-putting-maslows-hierarchy-of-needs-to-work/#uSlwbo17Ic58gMI1.99
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